Negotiation & Persuasion
Objectives and Takeaways
Course Objectives
- ✔Learn how to be prepared for negotiations: set goals, gather intelligence and develop a strategy.
- ✔Explore tactics such as bargaining, compromise and persuasion.
- ✔Develop high-level listening skills to understand the other party’s perspectives and concerns.
- ✔Understand the importance of a win-win outcome.
- ✔Practice through role-playing exercises.
Key Takeaways
- ✔Develop effective strategies including active listening, problem solving and persuasion.
- ✔Learn how to resolve conflicts peacefully and constructively.
- ✔Communicate effectively through clear expression of specific needs.
- ✔Use effective problem-solving techniques to find mutually beneficial solutions.
Review
Course Objectives
- ✔Learn how to be prepared for negotiations: set goals, gather intelligence and develop a strategy.
- ✔Explore tactics such as bargaining, compromise and persuasion.
- ✔Develop high-level listening skills to understand the other party’s perspectives and concerns.
- ✔Understand the importance of a win-win outcome.
- ✔Practice through role-playing exercises.
Key Takeaways
- ✔Develop effective strategies including active listening, problem solving and persuasion.
- ✔Learn how to resolve conflicts peacefully and constructively.
- ✔Communicate effectively through clear expression of specific needs.
- ✔Use effective problem-solving techniques to find mutually beneficial solutions.